Clear terms.
Simple shopping.
Welcome to CBD4YOU.dk. These terms and conditions explain the rules that apply when you visit our website, create an account or purchase products from our online store.
Secure payment
Payments are processed through secure payment providers.
Fast delivery
Orders are normally prepared and shipped quickly.
30-day returns
We offer an extended 30-day withdrawal and return period.
Company information
CBD4YOU is owned and operated by Nordic Food S.L., a company registered in Spain.
Products and intended use
Products offered through CBD4YOU.dk are selected to comply with applicable requirements. THC is below the limit of quantification (LOQ) of 0.0025%, and the products comply with applicable EU legislation
Product descriptions, ingredients and other information are provided to help customers make informed purchasing decisions.
Important product information
Our products are not intended to diagnose, treat, cure or prevent any disease and should not be considered a substitute for professional medical advice or treatment.
Always follow the instructions provided with the product. If you are pregnant, breastfeeding, taking medication, have a medical condition or are otherwise uncertain whether a product is appropriate for you, seek advice from a qualified healthcare professional before use.
Orders and payment
Once your order has been placed, you will receive an order confirmation by email using the address provided during checkout.
- Payments may be made using the payment methods displayed at checkout.
- Payments may be made using the payment methods displayed at checkout. Available payment methods may vary and are shown before the order is completed. Payment information is processed securely through the applicable payment provider.
- Prices are displayed in the currency shown on the website, including DKK and/or EUR where available.
- Prices include VAT unless otherwise clearly stated.
- Orders are subject to product availability and successful payment authorisation.
If an ordered product becomes unavailable after you have placed your order, we will contact you and arrange an appropriate solution or refund where applicable.
Simple from start to finish
Order
Choose your products and complete checkout.
Payment
Your payment is securely processed.
Delivery
Your order is prepared and shipped to you.
Shipping and delivery
We aim to prepare and dispatch orders as quickly as possible.
Shipping within Europe
Shipping within Europe Standard shipping within Europe is €10. Orders of €65 or more qualify for free shipping.
Standard shipping
Other orders are normally prepared for shipment on the same or next business day.
Delivery times
Delivery time depends on your location, product availability and the shipping provider handling your order.
Tracking
Where tracking is available, tracking information will be provided after your order has been shipped.
Delivery estimates are indicative and may be affected by circumstances outside our reasonable control, including courier delays, public holidays, weather, customs or other logistical disruptions.
Returns and right of withdrawal
30-day return period
CBD4YOU offers an extended 30-day withdrawal period from the date you receive your order.
Please contact CBD4YOU before returning any product. We will provide the correct return instructions and designated return address in Spain.
Return shipping arrangements may depend on the reason for the return. Please do not return products without contacting us first.
Returned products must be unused, unopened where applicable, and returned in their original condition and packaging.
Returns are free if where covered by our stated return policy.
Please contact support@cbd4you.dk before returning a product so we can provide the correct return instructions.
For hygiene, health or safety reasons, certain sealed products may not be eligible for return once the seal has been broken, where permitted by applicable consumer legislation.
Claims and complaints
If a product is faulty, damaged or otherwise does not conform to your purchase, please contact us as soon as possible.
Consumer purchases are protected by the mandatory legal guarantee and complaint rights applicable to the transaction. This will normally provide at least 24 months of protection where applicable.
To help us process your claim efficiently, please include:
- Your order number.
- A brief description of the issue.
- Clear photographs of the product and any damage where relevant.
- Your preferred contact details.
Our aim is to resolve valid complaints fairly and as quickly as possible.
Disclaimer and responsible use
Customers are responsible for using products according to the product information, instructions and intended use provided.
CBD4YOU.dk cannot be held responsible for loss, damage or adverse consequences caused by misuse, incorrect storage, use contrary to instructions or other improper use of a product.
Individual responses to products may vary. If you are uncertain whether a product is appropriate for you, particularly if you are taking medication, pregnant, breastfeeding or receiving medical treatment, seek advice from an appropriate healthcare professional before use.
Nothing in these terms limits or excludes liability where such limitation or exclusion would not be permitted by applicable law.
Data protection and security
We process personal information in accordance with applicable data protection requirements, including GDPR where applicable.
Payment transactions are processed using secure systems and encrypted connections.
Your privacy matters
Further information about how we collect, use and protect personal information is available in our Privacy Policy.
Age restriction
CBD4YOU is intended for adults
Customers purchasing products through CBD4YOU.dk must be at least 18 years of age.
By placing an order, you confirm that you are 18 years old or older.
Changes to these terms
CBD4YOU.dk may update these terms and conditions when necessary, including where our products, services, delivery arrangements, payment methods or legal requirements change.
The current version will always be made available on our website. Changes apply from the date the updated terms are published unless otherwise stated.
Consumer rights and applicable law
Nordic Food S.L. is a company registered in Spain and operates CBD4YOU.dk for customers in Denmark and other supported markets.
These terms do not restrict any mandatory consumer protection rights that apply to you under European Union law or the mandatory consumer protection rules applicable in your country of residence.
Where a provision of these terms conflicts with a mandatory legal consumer right, the mandatory legal right will prevail.
Questions about your order?
If you have questions about these terms, your order, delivery or returns, our team is ready to help.
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